koitotTerms of Use
These terms govern your use of koitot, our platform for football betting, esports markets, live-dealer tables, slot games, and account management. We at koitot commit to clear, transparent conditions so you understand our responsibilities and yours before you deposit, wager, or withdraw.
We operate in supported jurisdictions only — services are available only where local law permits. Our terms apply uniformly across our sportsbook (Liga 1 Indonesia, Piala AFF, Champions League), live casinos, and slots. When you create a koitot account and agree to these terms, you're bound by our policies on account eligibility, deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, withdrawals, and dispute handling.
Read this document carefully. If you don't accept our terms, you cannot use koitot. If you have questions about any condition, our support team is available to clarify.
Account Opening and Eligibility on koitot
To use koitot, you must be at least 18 years old, reside in a supported jurisdiction, and provide accurate personal information during signup. We require your legal name, date of birth, email, and phone number. Our identity-verification process is mandatory — we collect a copy of your national ID, passport, or driver's license and verify it within one business day.
We reject applications from users who cannot verify their identity, are under 18, or reside in jurisdictions where our services are restricted. Once verified, your koitot account is active for deposits, betting, and withdrawals.
Deposits, Withdrawals, and koitot Balance
We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. All deposits are processed at no fee and credited immediately to your koitot balance. Your balance is a single pool that applies across all koitot services — sportsbook, live tables, and slots.
You can request a withdrawal at any time to any payment method you've registered. We review withdrawal requests to confirm the receiving account matches your verified identity. Processing times vary: mobile wallets typically clear within 2–4 hours, bank transfers within one business day. During holidays like Idul Fitri, Idul Adha, or Imlek, processing may be delayed due to bank closures — we notify you of holiday schedules in advance.
Deposits are non-refundable except where required by law. If you deposit funds to the wrong account or request a reversal, contact our support team immediately — we cannot guarantee recovery once funds leave your control.
Bonus Terms and Conditions on koitot
We occasionally offer promotional bonuses — welcome credits, reloads, cashback, or loyalty rewards. Each bonus comes with specific terms: eligibility, wagering requirements, maximum-cashout limits, and time windows. We display all bonus terms clearly before you claim. By claiming a bonus, you accept its conditions.
- Wagering requirement
- The number of times you must wager the bonus amount before you can withdraw it as cash.
- Maximum cashout
- The maximum amount you can withdraw from winnings earned using a bonus.
- Expiry date
- The deadline by which you must claim or complete wagering on a bonus; unclaimed bonuses are forfeited.
Bonuses are subject to our sole discretion. We reserve the right to cancel, suspend, or modify any promotion at any time with notice. If we detect abuse — multi-accounting, collusion, or circumventing bonus terms — we may forfeit the bonus and restrict your account.
Your Account and koitot Responsibilities
You are responsible for keeping your koitot password secure. We recommend enabling two-factor authentication for added security. You are liable for all activity on your account, whether or not you authorized it. If you suspect unauthorized access, contact our support team immediately.
We prohibit multi-accounting — you may hold only one koitot account per person. We prohibit using koitot for money laundering, fraud, or circumventing our terms. We monitor accounts for suspicious patterns and may suspend or close any account in violation of these terms without refunding the balance.
We collect and process your personal data according to Indonesian data-protection law. Your data is used for account verification, payment processing, fraud prevention, and legal compliance. You can request a copy of your data or request account closure at any time.
Disputes and Jurisdiction on koitot
If you dispute a wager result, bonus calculation, or transaction, contact our support team within 14 days. We investigate and provide a response within 7 business days. Our decision on disputed wagers is final unless we discover a system error.
koitot's terms are governed by the laws of the jurisdiction in which we operate. For users in Jakarta, Surabaya, Bandung, Medan, or other supported regions, disputes are resolved through our internal process first, then escalated to local authorities if necessary. You agree to arbitration where permitted by law and waive the right to pursue class-action claims.
Services on koitot are available only where applicable law permits. We are not liable for restricted-jurisdiction access, payment delays during holidays, or technical disruptions beyond our control. Use koitot only if you fully accept these terms.